TERMS & CONDITIONS

Effective Date: 15/08/2026

Welcome to Elegance Boutique & Fashion Store. By accessing our website and purchasing our products or services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About Elegance Boutique & Fashion Store

Elegance Boutique & Fashion Store offers a curated collection of sarees, kurtis, dresses, tops, handbags, jewellery, dupattas and fashion accessories, along with styling and consultation services.

We reserve the right to update product information, pricing, availability, images and website content whenever necessary.

2. Product Information

We make every effort to ensure that product descriptions, photographs, colours, fabrics and measurements are displayed as accurately as possible.

However:

Colours may appear slightly different depending on your screen or device.
Minor variations in colour, texture, print or embroidery may occur.
Handcrafted and traditionally made products may have slight variations that are not considered defects.
Product measurements may have minor variations depending on the fabric and manufacturing process.

Such natural variations may add to the uniqueness of the product.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate resolution, which may include an alternative product or refund, as applicable.

4. Pricing

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice. However, the price applicable to an order will generally be the price displayed at the time the order is successfully placed.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

5. Orders

After successfully placing an order, you may receive an order confirmation through your registered email address, phone number or WhatsApp.

We reserve the right to cancel an order in circumstances including:

Product unavailability
Incorrect product or pricing information
Technical errors
Suspected fraudulent transactions
Incorrect customer information
Delivery restrictions
Other circumstances beyond our reasonable control

If payment has already been received for an order cancelled by us, the applicable amount will be refunded according to our refund process.

6. Payment

Payments may be processed through secure third-party payment gateways.

We do not intentionally store complete debit-card, credit-card or banking credentials on our website.

Customers are responsible for ensuring that the payment information provided during checkout is accurate.

7. Shipping & Delivery

Orders will be dispatched to the delivery address provided during checkout.

Estimated delivery times may vary depending on:

Delivery location
Courier availability
Weather conditions
Public holidays
Festivals
Unforeseen circumstances

Elegance Boutique & Fashion Store is not responsible for delays caused by courier partners or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for detailed information.

8. Returns, Refunds & Exchanges

Returns, refunds and exchanges are subject to our Returns & Refund Policy.

Please read the policy carefully before placing your order.

9. Customised & Made-to-Order Products

Certain products may be customised or made according to customer requirements.

Customised or made-to-order products may not be eligible for cancellation, return or exchange unless they are defective, damaged or otherwise covered by applicable law.

Any applicable customisation charges will be communicated before the order is confirmed.

10. Styling Services

Elegance Boutique & Fashion Store may provide services including:

Personal Styling
Bridal Styling
Festive Styling
Occasion Styling
Outfit Consultation
Custom Order Consultation

Service availability, pricing, consultation duration and cancellation terms may vary depending on the service selected.

11. Intellectual Property

All website content, including our:

Brand name
Logo
Product photographs
Images
Graphics
Written content
Designs
Videos
Website layout

belongs to or is licensed to Elegance Boutique & Fashion Store.

You may not reproduce, copy, distribute or commercially use our content without prior written permission.

12. Website Usage

You agree not to misuse our website or services.

You must not:

Use the website for unlawful purposes
Attempt unauthorised access
Introduce malicious software
Copy website content without permission
Provide false information
Attempt to interfere with website functionality
Use our website for fraudulent activities

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics platforms, communication services and social-media integrations.

Use of such services may also be subject to the respective third party’s terms and policies.

14. Limitation of Liability

We make reasonable efforts to keep our website accurate and functional. However, we cannot guarantee that the website will always be uninterrupted, completely error-free or free from technical issues.

To the extent permitted by applicable law, Elegance Boutique & Fashion Store will not be liable for losses resulting from circumstances outside our reasonable control.

15. Changes to Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page with an updated effective date.

Elegance Boutique & Fashion Store
📧 Email: styleup@elegance.com
📱 WhatsApp: +91 900 900 9000
📍 Address: 56, Green Avenue, Jubilee Hills, Hyderabad, Telangana , India

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